SIPREC

Session recording is a critical requirement in many communications environments, such as call centers and financial trading organizations. In some of these environments, all calls must be recorded for regulatory, compliance, and consumer-protection reasons. The recording of a session is typically performed by sending a copy of a media stream to a recording device. This document lists call flows with metadata snapshots sent from a Session Recording Client (SRC) to a Session Recording Server (SRS).

Session recording is a critical requirement in many communications environments, such as call centers and financial trading organizations. In some of these environments, all calls must be recorded for regulatory, compliance, and consumer protection reasons. The recording of a session is typically performed by sending a copy of a media stream to a recording device. This document describes the metadata model as viewed by the Session Recording Server (SRS) and the recording metadata format.

This document specifies the use of the Session Initiation Protocol (SIP), the Session Description Protocol (SDP), and the Real-time Transport Protocol (RTP) for delivering real-time media and metadata from a Communication Session (CS) to a recording device. The Session Recording Protocol specifies the use of SIP, SDP, and RTP to establish a Recording Session (RS) between the Session Recording Client (SRC), which is on the path of the CS, and a Session Recording Server (SRS) at the recording device. This document considers only active recording, where the SRC purposefully streams media to an SRS and all participating user agents (UAs) are notified of the recording. Passive recording, where a recording device detects media directly from the network (e.g., using port-mirroring techniques), is outside the scope of this document. In addition, lawful intercept is outside the scope of this document.

Session recording is a critical requirement in many communications environments such as call centers and financial trading. In some of these environments, all calls must be recorded for regulatory, compliance, and consumer protection reasons. Recording of a session is typically performed by sending a copy of a media stream to a recording device. This document describes architectures for deploying session recording solutions in an environment that is based on the Session Initiation Protocol (SIP).

Session recording is a critical requirement in many business communications environments, such as call centers and financial trading floors. In some of these environments, all calls must be recorded for regulatory and compliance reasons. In others, calls may be recorded for quality control or business analytics.

Recording is typically performed by sending a copy of the session media to the recording devices. This document specifies requirements for extensions to SIP that will manage delivery of RTP media to a recording device. This is being referred to as SIP-based Media Recording. This document is not an Internet Standards Track specification; it is published for informational purposes.